We accept personal checks, money orders and credit cards via PayPal. Paypal also allows you to directly transfer from your bank account.

If you prefer to use a Credit Card (MasterCard, Visa, American Express & Discover)and not use PayPal, shop securely here! We do accept all major credit cards via a secure server.

All amounts are in US dollars. Orders paid by personal check will be held until the check clears. There is a $25.00 charge for all returned checks.

Please make money orders/personal checks payable to: Terra Bella Designs. Our mailing address will be emailed to you upon placing your order.

Turn Around Times

Most items generally require 5-7 days, at most 7-10 days. We will try to accommodate all rush orders. You may request expedited shipping methods at any time for an additional charge.

Shipping Methods

All bracelets and other items are sent via USPS Priority Mail and shipping charges are $5.00. We are also happy to send via Fed Ex, or UPS....the cost of mailing the item will be charged to you, actual costs only.

For customers in the Camarillo, CA area, pick-up can be arranged by contacting me after you have placed your order. In the Coupon/Voucher field, please enter "LOCAL" to avoid shipping fees.

Return Policy

As with most stores, we generally do not accept returns as these are personalized items. Your order will be custom made to your specifications and typically cannot be resold to someone else if returned.

If there is a gross error on our part, or a defect in the product, we will work with you to resolve the error or defect, with either a refund or replacement, depending on the situation.

Please be sure to supply us with the appropriate size. If resizing is needed, we are happy to resize the bracelet for you for a fee. Please see "Restringing or Repair a Bracelet" link to order.

We can also repair/restring any broken/damaged bracelets made by other merchants for a small charge (email for a quote). For the Mother's Bracelets & Grandmother's Bracelets, we can add additional strands when needed. :-)

We want you to be completely satisfied with your order, so please communicate any special requests to us at the time of your order.

Please do not return any product to us without prior authorization. To obtain authorization, please call 1-888-273-4966 or send an email.

We will not be responsible for damage or lost shipments sent to us. Please insure your package.

Privacy Policy

We are committed to safeguarding the privacy of our customers. We will not sell or divulge any of your personal information unless we are required by law to do so.